Last Updated: 1 June 2026. Per E-Commerce Rules 2020: No cancellation charges to consumer.
1. Before Dispatch
- Cancel anytime before dispatch
- No cancellation charges
- Full refund within 5–7 business days
- Cancel via My Account or email divyamchetnaos@gmail.com
2. After Dispatch
3. By DivyaChetana LLP
- Out of stock / pricing error / suspected fraud / force majeure
- Full refund processed immediately
4. Refund Timelines
- UPI: 1–3 days · Cards: 5–10 days · Net Banking: 5–7 days · Wallets: 1–3 days
5. B2B Service Cancellation
Governed by individual Service Agreement. Contact services@divyachetana.com.
6. Contact
Email: divyamchetnaos@gmail.com · Phone: +91 72590 35059 · Mon–Sat 9AM–7PM IST
